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Thank you for taking the time to visit our site and learn about our products and services. As we enter our our 17th year in business we look forward to continuing our tradition of providing high quality products along with exceptional service. Over the years we have delivered thousands of personalized gifts on-time for Weddings, Holidays, Birthdays, etc. If you need something very quickly, please call us with your concerns and we will do everything in our power to accommodate your request. Again thank you for visiting our site. Hopefully you will find what you seek.
Contact Us
We can be contacted via the information below:
www.Groomsshop.com
Box 241
730 Tower Drive
Medina, MN 55340
Phone: 1-866-598-8979
Fax: 1-800-982-5720
email: gssupport@groomsshop.com
Payments Accepted
Credit Cards
We accept Visa, MasterCard, American Express and Discover.
![[Discover]](http://lib.store.yahoo.net/lib/groomsshop/discover.gif)
PayPal
We also accept PayPal as a form of payment. PayPal is an account-based system that lets anyone with an email address securely send online payments using a credit card, a debit card or a bank account. If you would like to pay for an order using PayPal, simply choose "Checkout with PayPal" during checkout and our system will walk you through the process.
![[PayPal]](http://lib.store.yahoo.net/lib/groomsshop/paypal-info.gif)
Engraving
All personalization is included in your price - there are no additional fees. For more information on engraving, please see our Rules of Engraving page.
Shipping
Most Items will ship within 2-3 business days depending on availablity. Golf Ball orders ship in 1 to 2 weeks. Weekends and holidays are excluded. To view estimated time in transit please click here. If you have a question regarding delivery, please call us at 1-866-598-8979.
We offer 3 shipping methods which can be chosen at checkout. We do not ship orders to international destinations.
Within the contiguous United States
- Standard Ground Shipping - delivery in 4-7 business days - Free!
- Fast - delivery in 5 business days - $20.00.
- Super Fast - delivery in 3 business days - $35.00.
- Alaska and Hawaii - delivery in 7-8 business days - $45.00
International Orders
- We do not ship orders to international destination
100% Satisfaction Guarantee and Return Policy
We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 5 business days of delivery date. Please keep in mind, PERSONALIZED merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged after event date, defective or damaged, as Grooms Shop cannot be responsible for the use of the merchandise.
Any defective or damaged merchandise you wish to exchange or return must have an RA NUMBER before returning. Grooms Shop will gladly reimburse return shipment costs of authorized exchanges/returns (non-personalized merchandise returned for credit will not qualify for shipping reimbursement). Express shipping costs will not be reimbursed; only ground services will be reimbursed. Grooms Shop will pay to ship authorized replacements via UPS ground service only. Please place your gift order at least 3 weeks prior to event date; this will help alleviate rush-shipping charges.
If you need to exchange an item due to defects or damages please follow the instructions below:
- Was the shipping container damaged? If so, you will need to keep the original shipping container for a possible claim to be made with the shipper.
- Call 1-866-598-8979 and ask to speak to the returns department
- Place the RA # given (return authorization number) on the outside of the box you are returning so it can be seen clearly by the returns department in our offices. PLEASE NOTE: Any package arriving with out a return authorization number will be returned to sender.
- Be sure the item you are returning for inspection is packaged properly, as Grooms Shop is not responsible for further damages due to improper return packaging.
- You are encouraged to ship your return via a track-able source, as Grooms Shop cannot be responsible to merchandise lost in transit.
www.Groomsshop.com prides itself is excellent customer service and product quality. Each item is hand inspected for quality before it is shipped to you. If you are unsure about a product look, weight or quality please feel free to order 1 without personalization to look at prior to place a large order. All personalization is done as shown; we do not do font changes. Cocktail shakers and Pilsner Glasses with more than 3 initials will be done in the font shown for the Can Koozie and the Sports Mugs.
NOTE: When a product calls for a MONOGRAM, Grooms Shop will personalize the MONOGRAM as you have entered it. Grooms Shop will not change the order of the entered information. What is a Three Letter Monogram? The three letter monogram is considered the standard format for a monogram. Traditional three letter monograms include the initials of the person's first name, last name and middle name. The monogram is produced in this order, reading left to right. The last name initial is centered and made larger than the initials on each side.
For example, Adam Baker Cooper would enter A C B on his order and the monogram would appear ACB.
Privacy Policy/Security Policy
We respect your privacy and Grooms Shop will never release or sell any information about you to third parties. For our complete Privacy Policy, please visit our Privacy Policy page. For information about Security, please visit our Security Policy Page.
How to Shop Groomsshop.com
How to Find Items
There are several ways to find what you
want:
- Each page has direct links to different categories of merchandise, and sometimes to individual items.
- Grooms Shop is searchable.
- On the top of each page, enter the word or words you are searching for in the search box
- Reference our complete Product Index.
How to Buy
Buying from Grooms Shop is easy and secure. You don't have to fill out a registration form or download software to shop. And when you place an order, you can feel confident that your credit card information is protected by Yahoo!'s secure server. For information regarding how Grooms Shop uses your information, please see our Privacy Policy.
This button adds the item to your shopping basket. Putting something in your shopping basket does not commit you to buying it. After you put something in your shopping basket, you can choose to place the order immediately, or continue shopping.
You can put as many items as you want in your shopping basket. When you are finished and want to place your order, you can get back to your shopping basket by clicking on the Show Order button.

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If you have any questions or would like to speak with someone, please call us at 1-866-598-8979 M-F 8:00 A.M. to 5:00 P.M. Central Standard Time.
Customer Service || Contact || Testimonials || Links Coupons || Wholesale || Groomsmen Gifts Site Map || View Cart/Checkout Terms and Conditions || Main Page
We Accept:
Groomsshop . Medina, MN U.S.A.
Phone: 1-866-598-8979 . Fax: 1-800-982-5720
email: gssupport@groomsshop.com
Personalized Groomsmen Gifts including: executive groomsmen gifts, personalized
mugs, personalized barware, glassware, smoking and cigar gifts for groomsmen,
Zippo lighters, engraved flasks, unity candles, groomsmen sporting gear, ring
bearer gifts, wedding favors and wedding candles. We have unique groomsmen gifts,
usher gifts, groomsman gifts, best man gifts, wedding party gifts, bridesmaid gifts,
personalized holiday gifts and business and executive gifts.
All world rights reserved ©2012
Unauthorized duplication is unlawful. Privacy Policy || Security Policy
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